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Refund Policy

Last Updated: September 26, 2025

Thank you for choosing Recipfy. We offer a transparent refund policy to ensure customer satisfaction with our WordPress plugin services.

1. Money-Back Guarantee

We offer a 30-day money-back guarantee on all premium subscriptions. If you're not completely satisfied with our service within the first 30 days of your purchase, you can request a full refund.

2. Refund Eligibility

Refunds are available for:

  • New premium subscriptions within 30 days of purchase
  • Annual subscriptions within 30 days of renewal
  • Prepaid plans if service is not as described

3. Non-Refundable Items

The following are not eligible for refunds:

  • Subscription fees after the 30-day guarantee period
  • Services already rendered or used
  • License keys that have been activated on websites
  • Custom development or consulting services
  • Enterprise or custom plans (unless otherwise agreed)

4. How to Request a Refund

To request a refund, please:

  1. Contact our support team at contact@wprecipfy.com
  2. Provide your order number and purchase date
  3. Explain the reason for your refund request
  4. Include your account email address

5. Refund Process

Once we receive your refund request:

  1. Our team will review your request within 3 business days
  2. If approved, we will process your refund within 7-10 business days
  3. Refunds will be issued to the original payment method
  4. You will receive a confirmation email when the refund is processed

6. Cancellation Policy

You can cancel your subscription at any time through your account dashboard. Cancellation will take effect at the end of your current billing period. No refunds will be issued for partial months or unused service.

7. Special Circumstances

We may consider refund requests outside our standard policy in cases of:

  • Service outages exceeding 48 hours
  • Technical issues preventing use of the service
  • Significant changes to the service without notice

8. Chargebacks

If you initiate a chargeback with your bank or credit card company, we reserve the right to:

  • Deactivate your account immediately
  • Withhold any pending refunds
  • Charge a $15 processing fee to cover administrative costs

9. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.

10. Contact Information

If you have any questions about our Refund Policy, please contact us:

Email: contact@wprecipfy.com